Skip to main content
Burki Voice AI integrates seamlessly with leading telephony, speech, and AI providers. This page explains what each integration does and how to configure it.

​
Integration Flow

Twilio (traditional, full-featured)
  • Purpose: Handles phone calls, media streaming, and SMS.
  • Setup:
    • Sign up at Twilio.
    • Buy a phone number and enable Media Streams.
    • Set environment variables: TWILIO_ACCOUNT_SID, TWILIO_AUTH_TOKEN
    • Configure Twilio webhook to point to your Burki backend.
Telnyx (modern, competitive pricing)
  • Purpose: Next-generation telephony with Call Control API.
  • Setup:
    • Sign up at Telnyx.
    • Buy a phone number and create a Call Control Application.
    • Set environment variables: TELNYX_API_KEY, TELNYX_CONNECTION_ID
    • Configure Telnyx webhook to point to your Burki backend.
Per-Assistant Configuration:
  • Each assistant can use different telephony providers.
  • Configure provider credentials in the assistant settings.
  • System automatically detects and uses the appropriate provider.
Deepgram (default, recommended)
  • Real-time transcription of audio calls.
  • Set DEEPGRAM_API_KEY in your .env.
Other STT Providers (coming soon or custom)
  • You can extend Burki to use other STT APIs by customizing the backend.
OpenAI (default, recommended)
  • Generates intelligent responses using GPT models.
  • Set OPENAI_API_KEY in your .env.
Inworld (optional)
  • Use INWORLD_BEARER_TOKEN for Inworld LLM.
Custom LLMs
  • Configure provider and API key in assistant settings or .env.
ElevenLabs (default, recommended)
  • Converts text responses to natural-sounding speech.
  • Set ELEVENLABS_API_KEY in your .env.
Deepgram TTS (optional)
  • Use Deepgram for TTS if enabled in your assistant config.
Inworld (optional)
  • Use Inworld for TTS with INWORLD_BEARER_TOKEN.
Resemble (optional)
  • Use RESEMBLE_API_KEY for Resemble TTS.
  • Stores call recordings and large audio files.
  • Set S3 environment variables if using cloud storage.
  • Stores all app data (users, calls, assistants, etc.)
  • Set DATABASE_URL in your .env file.
For troubleshooting integration issues, see the FAQ or open an issue on GitHub.