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The Tabbed Interface

When creating or editing an assistant, you’ll see three main tabs:

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What is the LLM?

The LLM (Large Language Model) is the “brain” of your assistant. It understands what callers say and generates smart, helpful responses.

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Key Settings

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Best Practices

  • Start simple: Use recommended defaults, then experiment with advanced settings
  • Test with real calls: Try different voices, models, and fallback setups
  • Document your changes: Keep track of what works best for your use case

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What’s Next?

📞 Call Management

Configure interruption handling, timeouts, and conversation flow control

🎙️ STT Advanced Settings

Fine-tune speech detection timing and audio processing

🔊 TTS Provider Details

Deep dive into voice options and audio optimization

🛠️ Tools & Custom Actions

Built-in call actions plus custom integrations with APIs, Python functions, and AWS Lambda