SMS Logs and Debug Timeline

{
  "items": [
    {
      "id": 1,
      "provider": "telnyx",
      "provider_message_id": "msg_abc123",
      "direction": "outbound",
      "from_number": "+15551234567",
      "to_number": "+15559876543",
      "body": "Your appointment is confirmed.",
      "media_urls": [],
      "segment_count": 1,
      "status": "sent",
      "provider_status": "delivered",
      "error_code": null,
      "error_message": null,
      "assistant_id": 123,
      "assistant_name": "Support Bot",
      "created_at": "2026-04-30T10:00:00Z",
      "updated_at": "2026-04-30T10:00:05Z"
    }
  ],
  "total": 1,
  "skip": 0,
  "limit": 100,
  "has_more": false
}

{
  "id": 1,
  "organization_id": 9,
  "provider": "telnyx",
  "provider_message_id": "msg_abc123",
  "direction": "outbound",
  "from_number": "+15551234567",
  "to_number": "+15559876543",
  "body": "Your appointment is confirmed.",
  "media_urls": [],
  "segment_count": 1,
  "status": "sent",
  "provider_status": "delivered",
  "provider_payload": {
    "raw_status": "delivered"
  },
  "created_at": "2026-04-30T10:00:00Z",
  "updated_at": "2026-04-30T10:00:05Z"
}

{
  "total": 240,
  "by_direction": {
    "inbound": 93,
    "outbound": 147
  },
  "by_status": {
    "sent": 130,
    "delivered": 90,
    "failed": 20
  },
  "by_provider": {
    "twilio": 40,
    "telnyx": 160,
    "vonage": 40
  },
  "failed_count": 20,
  "success_rate": 91.67
}

{
  "call_id": 101,
  "log_count": 3,
  "logs": [
    {
      "id": 1,
      "timestamp": "2026-04-30T10:00:00Z",
      "event_type": "webhook_received",
      "level": "info",
      "message": "Inbound SMS webhook received",
      "event_data": {
        "provider": "telnyx"
      }
    }
  ]
}