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GET
/
api
/
v1
/
calls
/
analytics
{
  "total_calls": 123,
  "completed_calls": 123,
  "failed_calls": 123,
  "ongoing_calls": 123,
  "total_duration": 123,
  "avg_duration": 123,
  "success_rate": 123,
  "daily_stats": {},
  "top_assistants": [
    {
      "assistant_id": 123,
      "assistant_name": "<string>",
      "calls": 123,
      "duration": 123
    }
  ]
}

Documentation Index

Fetch the complete documentation index at: https://docs.burki.dev/llms.txt

Use this file to discover all available pages before exploring further.

​
Call Analytics Summary

Use this endpoint to monitor call volume, completion rate, failure rate, duration, and top-performing assistants across a selected reporting period.

  • Power dashboards for operations, support, and revenue teams.
  • Compare daily call trends across 1d, 7d, 30d, and 90d windows.
  • Identify assistants that drive the most call volume or need quality review.

​
How this endpoint behaves

Analytics aggregate calls for your organization over the selected period. Metrics include totals, completion and failure counts, duration, daily rollups, and top assistants.

Pair this endpoint with list and detail call APIs when you need to drill down from a dashboard summary into individual call records.

​
Query Parameters

  • period (string, optional, default: 7d): The time period for the analysis.
    • Allowed values: 1d, 7d, 30d, 90d.

​
Response

The response is a JSON object containing a comprehensive breakdown of call metrics.
Response
{
  "total_calls": 150,
  "completed_calls": 135,
  "failed_calls": 10,
  "ongoing_calls": 5,
  "total_duration": 40500,
  "avg_duration": 300,
  "success_rate": 90,
  "daily_stats": {
    "2023-10-29": {
      "total": 70,
      "completed": 65,
      "failed": 5
    },
    "2023-10-30": {
      "total": 80,
      "completed": 70,
      "failed": 5
    }
  },
  "top_assistants": [
    {
      "assistant_id": 123,
      "assistant_name": "Support Bot",
      "calls": 100,
      "duration": 30000
    },
    {
      "assistant_id": 456,
      "assistant_name": "Sales Rep",
      "calls": 50,
      "duration": 10500
    }
  ]
}

Authorizations

​
Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Query Parameters

​
period
string
default:7d

Analysis period

Pattern: ^(1d|7d|30d|90d)$

Response

Successful Response

Response model for call analytics.

​
total_calls
integer
required
​
completed_calls
integer
required
​
failed_calls
integer
required
​
ongoing_calls
integer
required
​
total_duration
number
required
​
avg_duration
number
required
​
success_rate
number
required
​
daily_stats
Daily Stats · object
required
​
top_assistants
AssistantStat · object[]
required