> ## Documentation Index
> Fetch the complete documentation index at: https://docs.burki.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# Integrations

> How Burki Voice AI connects with telephony, speech, and AI providers

Burki Voice AI integrates seamlessly with leading telephony, speech, and AI providers. All integrations are managed through the Burki Dashboard or API.

## How It Works

```mermaid theme={null}
graph TD;
    Phone[Phone Call]
    Telephony[Telephony Provider]
    Burki[Burki Platform]
    STT[Speech-to-Text]
    LLM[Language Model]
    TTS[Text-to-Speech]
    Dashboard[Your Dashboard]

    Phone-->|Incoming Call|Telephony
    Telephony-->|Audio Stream|Burki
    Burki-->|Transcribe|STT
    Burki-->|Generate Response|LLM
    Burki-->|Convert to Speech|TTS
    TTS-->|Audio|Telephony
    Telephony-->|Response|Phone
    Dashboard-->|Configure & Monitor|Burki
```

<Callout type="info">
  You can mix and match providers for STT, LLM, and TTS. Configure per-assistant or at the organization level.
</Callout>

***

## Provider Categories

<AccordionGroup>
  <Accordion icon="phone" title="Telephony Providers">
    Burki supports multiple telephony providers for handling phone calls and SMS:

    | Provider   | Features                                 |
    | ---------- | ---------------------------------------- |
    | **Twilio** | Voice calls, SMS/MMS, global coverage    |
    | **Telnyx** | Voice calls, SMS, competitive pricing    |
    | **Vonage** | Voice calls, SMS, international coverage |

    **Configuration:**

    * Go to **Settings** → **Provider Keys** → **Telephony**
    * Enter your provider credentials (API keys, account IDs)
    * Burki automatically configures webhooks for you

    Each assistant can use different telephony providers. Configure in the assistant settings or let Burki use your organization defaults.

    [Learn more about Telephony Providers →](/telephony-providers)
  </Accordion>

  <Accordion icon="waveform" title="Speech-to-Text (STT) Providers">
    Convert caller speech to text in real-time:

    | Provider         | Best For                        |
    | ---------------- | ------------------------------- |
    | **Deepgram**     | Fast, accurate, phone-optimized |
    | **Azure Speech** | Enterprise, 100+ languages      |

    **Configuration:**

    * **Burki Cloud:** Select provider in assistant settings (no API key needed)
    * **BYO Mode:** Add your API key in **Settings** → **Provider Keys** → **STT**

    [Learn more about STT Providers →](/stt-providers)
  </Accordion>

  <Accordion icon="robot" title="Language Model (LLM) Providers">
    Power your assistant's intelligence with leading LLMs:

    | Provider      | Models                           |
    | ------------- | -------------------------------- |
    | **OpenAI**    | GPT-4o, GPT-4o-mini, GPT-4 Turbo |
    | **Anthropic** | Claude 3.5 Sonnet, Claude 3 Opus |
    | **Google**    | Gemini 1.5 Pro, Gemini 1.5 Flash |
    | **Groq**      | Llama 3, Mixtral (ultra-fast)    |
    | **xAI**       | Grok                             |

    **Configuration:**

    * **Burki Cloud:** Select provider and model in assistant settings
    * **BYO Mode:** Add your API key in **Settings** → **Provider Keys** → **LLM**

    [Learn more about LLM Providers →](/llm-providers)
  </Accordion>

  <Accordion icon="volume-high" title="Text-to-Speech (TTS) Providers">
    Give your assistant a natural-sounding voice:

    | Provider         | Best For                           |
    | ---------------- | ---------------------------------- |
    | **ElevenLabs**   | Most natural voices, voice cloning |
    | **Cartesia**     | Low latency, 40+ languages         |
    | **Deepgram**     | Fast, cost-effective               |
    | **Azure Speech** | Enterprise, 100+ languages         |
    | **Resemble**     | Custom voice cloning               |

    **Configuration:**

    * **Burki Cloud:** Select provider and voice in assistant settings
    * **BYO Mode:** Add your API key in **Settings** → **Provider Keys** → **TTS**

    [Learn more about TTS Providers →](/tts-providers)
  </Accordion>
</AccordionGroup>

***

## Configuration Modes

<CardGroup cols={2}>
  <Card title="Burki Cloud" icon="cloud">
    **Easiest setup**

    * No API keys needed
    * We manage all provider connections
    * Select providers in assistant settings
    * Pay-as-you-go pricing
  </Card>

  <Card title="BYO (Bring Your Own)" icon="key">
    **Use your own accounts**

    * Add your API keys in Settings
    * Pay providers directly
    * Leverage enterprise pricing
    * Full control over costs
  </Card>
</CardGroup>

<Tip>
  You can mix modes! Use Burki Cloud for some providers and BYO for others based on your needs.
</Tip>

***

## Setting Up Integrations

<Steps>
  <Step title="Choose Your Mode">
    Decide whether to use Burki Cloud (managed) or BYO (your own API keys) for each provider category.
  </Step>

  <Step title="Add API Keys (BYO Only)">
    If using BYO mode, go to **Settings** → **Provider Keys** and add your credentials for each provider.
  </Step>

  <Step title="Configure Assistants">
    When creating or editing an assistant, select your preferred providers for LLM, TTS, and STT.
  </Step>

  <Step title="Assign Phone Numbers">
    Purchase or sync phone numbers and assign them to your assistants.
  </Step>
</Steps>

***

## Next Steps

<CardGroup cols={2}>
  <Card title="Telephony Providers" icon="phone" href="/telephony-providers">
    Configure Twilio, Telnyx, or Vonage
  </Card>

  <Card title="AI Configuration" icon="brain" href="/ai-configuration">
    Set up LLM, TTS, and STT providers
  </Card>

  <Card title="BYO API Keys" icon="key" href="/byo-api-keys">
    Use your own provider accounts
  </Card>

  <Card title="FAQ" icon="circle-question" href="/faq">
    Common questions and troubleshooting
  </Card>
</CardGroup>