> ## Documentation Index
> Fetch the complete documentation index at: https://docs.burki.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# Changelog

> What's new in Burki Voice AI

<Info>
  Stay up-to-date with the latest features, improvements, and bug fixes in Burki Voice AI. We're constantly improving the platform based on user feedback and emerging technologies.
</Info>

***

## January 2026

### New Features

* **Pricing & Billing System**: Complete prepaid wallet system with auto top-up
* **Hybrid Mode**: Mix BYO and managed providers for maximum flexibility
* **Free Trial**: 200 connected trial minutes for new organizations
* **Vonage Integration**: Added Vonage as a telephony provider option
* **Cartesia TTS**: New high-quality TTS provider option

### Improvements

* **Dashboard Redesign**: Cleaner, more intuitive assistant configuration
* **Wallet UI**: Real-time balance tracking and usage breakdowns
* **Provider Selection**: Easier switching between Burki Cloud and BYO modes

***

## December 2025

### New Features

* **Multi-Provider TTS Support**: Added support for Deepgram, Inworld, and Resemble TTS providers
* **Enhanced STT Models**: Support for Deepgram Nova-3 with keyterms functionality
* **Advanced Tools Configuration**: Improved end call and transfer call tools with custom scenarios
* **Audio Denoising**: Real-time noise reduction using RNNoise for better transcription accuracy
* **Background Sound Support**: Add ambient audio to create realistic call environments

### Improvements

* **Provider Fallback System**: Automatic fallback to backup providers when primary fails
* **Enhanced Voice Selection**: Expanded voice options across all TTS providers
* **Improved Interruption Handling**: Better management of conversation flow and overlapping speech
* **Recording Enhancements**: Support for MP3 format with quality improvements
* **UI/UX Improvements**: Streamlined assistant configuration interface

### Bug Fixes

* Fixed WebSocket connection stability issues
* Resolved audio quality problems in noisy environments
* Fixed provider switching edge cases
* Improved error handling for API failures

***

## October 2025

### New Features

* **Multi-Provider LLM Support**: Added support for Anthropic, Gemini, xAI, and Groq
* **RAG (Knowledge Base)**: Upload documents and web pages for context-aware responses
* **Data Extraction**: Automatically extract structured data from conversations
* **Webhook Integration**: Real-time notifications for call events
* **Outbound Calling**: AI-initiated calls with custom agendas

### Improvements

* **Enhanced Security**: Improved authentication and data protection
* **Better Analytics**: More detailed call metrics and reporting
* **Performance Optimizations**: Faster response times and reduced latency

***

## August 2025

### New Features

* **Multi-Tenant Support**: Isolated environments for multiple organizations
* **Custom Voice Cloning**: Support for custom voice models
* **Advanced Call Controls**: Improved call flow management
* **S3 Integration**: Cloud storage for call recordings

### Improvements

* **Dashboard Enhancements**: Redesigned configuration interface
* **API Improvements**: More robust and comprehensive API endpoints

***

## June 2025

### Initial Launch

* **Core Voice AI**: Full voice assistant functionality
* **Telephony Integration**: Twilio phone call handling and media streaming
* **ElevenLabs TTS**: High-quality text-to-speech
* **Deepgram STT**: Real-time speech-to-text transcription
* **OpenAI Integration**: GPT-powered conversation handling
* **Web Dashboard**: Configuration and monitoring interface

***

## Roadmap Notes

<Info>
  Public roadmap items move as customer deployments and provider support change. For planned features, breaking changes, or migration timing, check your dashboard announcements or contact support.
</Info>

***

## Platform Updates

All platform updates are deployed automatically with:

* **Zero-downtime deployments**
* **Automatic rollback** on issues
* **Email notifications** for major changes

<Info>
  Breaking changes are announced at least 2 weeks in advance via email. Check the dashboard for migration guides when needed.
</Info>

***

## Feedback & Requests

<CardGroup cols={2}>
  <Card title="Feature Requests" icon="lightbulb" href="mailto:feedback@burki.dev">
    Tell us what features you'd like to see
  </Card>

  <Card title="Report Issues" icon="bug" href="mailto:support@burki.dev">
    Report bugs or issues you encounter
  </Card>
</CardGroup>